Privacy Policy

Effective Date: March 1, 2025

At ILUMINA, your privacy is paramount. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, located at https://ilumina.co.

1. Data Collection

We are committed to limiting the collection of personal data to only what is strictly necessary. ILUMINA does not collect personal data unless you voluntarily provide it through the contact form.

Information You Provide
When you use our contact form, we may collect:

  • Your name
  • Your email address
  • Any additional information you choose to share in your message

This data is collected solely to respond to your inquiry and manage your request. We do not use this data for marketing purposes or share or sell it to third parties.

2. Cookies and Tracking Technologies

We use Google Analytics to collect aggregated, anonymized statistical data to better understand user behavior and improve the website experience. For this purpose, Google Analytics may place cookies on your browser. These cookies do not allow ILUMINA to identify individual users.

By continuing to use our website, you consent to the use of cookies as outlined in this policy. You may control cookie settings through your browser at any time.

3. AI Chatbot Usage

ILUMINA features an AI chatbot to assist users in understanding our services and capabilities. Conversations with the chatbot are not stored or linked to your identity unless you provide identifiable information through the contact form.

4. Data Storage and Security

Any personal data submitted via our contact form is stored securely and retained only for as long as necessary to process and resolve your inquiry. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Third-Party Services

We use third-party services solely for website performance monitoring (e.g., Google Analytics). These third parties are governed by their privacy policies, and we encourage users to review them for more information:

6. Your Rights

You may request access to or delete any personal data submitted through our contact form. To do so, please get in touch with us directly at privacy@ilumina.co.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

For questions regarding this policy, please contact: privacy@ilumina.co